💡 Summary
If you access Aveni Assist via the Intelliflo Store, you will need to follow these steps to get logged in.
If you experience issues logging in, it’s usually related to Aveni not being fully installed or approved in the IO Store, or due to cached or incorrect credentials.
✅ Steps to Log In
Log in to IO
Open your IO account as normal.Go to the IO Store
From your IO dashboard, navigate to the IO Store.Locate Aveni
Find Aveni Assist under the list of available apps.Install Aveni
Click Install to add Aveni to your IO account.
If this is the first time your company is installing Aveni, Aveni will receive a request to approve your onboarding.
Approval usually takes up to 24 hours.
Once approved, go back to the IO Store and install the app again.
Log in to Aveni Assist (Web)
Go to assist.aveni.ai
Select Continue with Intelliflo
Sign in using your IO account credentials
Log in via Mobile App
Open the Aveni Assist mobile app.
Tap Continue with Intelliflo.
Use the same IO credentials to sign in.
🧩 Troubleshooting Login Issues
If you’re unable to log in:
Check installation and approval
Confirm that Aveni is installed from the IO Store.
Check that your IO Admin has approved the installation.
If an IO login page shows an error
This indicates an issue with IO credentials, not Aveni.
Try typing your password manually instead of using autofill.
If login still fails
Reset your IO password and try again.
Use an InPrivate (Incognito) browser window for a clean login attempt.
🌐 How to Open an InPrivate / Incognito Browser
On Microsoft Edge
Press Ctrl + Shift + N (Windows) or Command + Shift + N (Mac)
Or click the three dots (…) in the top-right corner → select New InPrivate window
On Google Chrome
Press Ctrl + Shift + N (Windows) or Command + Shift + N (Mac)
Or click the three dots (…) in the top-right corner → select New Incognito window
On Safari
Press Command + Shift + N
Or go to File → New Private Window